ACCEPTANCE OF TERMS Childeducationtoys.com provides its service to you, subject to the following terms and conditions, which we may update at any time without prior notice to you (the "customer"). In addition, when using particular Childeducationtoys.com services, you and Childeducationtoys.com shall be subject to any of the following guidelines or rules. By placing an order, customer indicates acceptance of all posted terms and conditions.
TERMS OF SALE All sales are prepayment only. Childeducationtoys.com currently accepts Visa, Master Card, Discover, and American Express via PayPal, check or money order. Our recommended method of payment is for credit card (via PayPal) payment online, at our shopping cart, with shipping rates automatically figured at the time of payment--this prevents any delays in processing payments. Childeducationtoys.com is happy to accommodate other payment options as per customer preference, but please keep in mind that we will ship orders 1-3 business days after payment has been received.
SHIPPING FEES Customer is responsible for actual shipping costs. These costs are the shipping rates which come directly from USPS, UPS or FedEx systems using weight and destination. Shipping weights are figured based on the listed weight for each item plus 1/3 lb for shipping materials. All packages will be shipped via UPS Ground, FedEx Ground or USPS.
Childeducationtoys.com uses auto-notification for UPS tracking numbers and USPS confirmation numbers. This notification will be sent to the email address attached to your order. Customer is responsible to inform Childeducationtoys.com of lost or damaged shipments. ALL shipping charges are non-refundable.
Customer pays for all shipping fees at the time of purchase, as calculated by our shopping cart. Customer is responsible for all shipping charges for unaccepted or refused delivery of shipments.Childeducationtoys.com can not be held responsible for differences between customer-quoted shipping costs and actual shipping costs. International shipping is available via USPS, though customer assumes all additional risks involved with international orders, including lack of ability to track packages to their final destination.
BACKORDERS Childeducationtoys.com strives to maintain a complete inventory of our offered product line. Although it is very rare for an item to be unavailable, if temporary product unavailability will cause shipping times to exceed our stated processing time (1-3 business days following receipt of payment), we will notify the customer via email of the order status. All backorders will ship once item(s) are available, unless customer has contacted us prior with instructions to cancel.
RETURN POLICY Customer is responsible to contact Childeducationtoys.com regarding all returns. No returns will be accepted without prior return authorization. Return authorization must be obtained within 30 days of ship date, and are valid 30 days from date of issuance. Please note the following return conditions and how appropriate credits are determined.
Customer received order, but item(s) are defective upon receipt (manufacturer defect)
Childeducationtoys.com will issue a full credit for cost of item(s), or complete replacement at NO additional shipping or handling costs. If defective product must be returned to manufacturer, Childeducationtoys.com will pay for all return shipping.
Customer refuses delivery, or package is returned to Childeducationtoys.com as undeliverable
Childeducationtoys.com will issue a credit for cost of item(s), minus 15% restocking fee.
Customer accepts order, then wants to return it for personal reasons
Childeducationtoys.com will issue a credit for cost of item(s), minus 15% restocking fee, once the item(s) has been returned to us (return shipping at customer's expense) and confirmed to be in resalable condition. Addition restocking fees will be assessed for item(s) not received in resalable condition.
All returns should be sent to: Childeducationtoys.com, 4100 Rancho Largo NW, Albuquerque, New Mexico, 87120. Return authorization number should be clearly visible on outside of box, and on enclosed note briefly describing the reason for the return. Please allow up to 5 business days for Childeducationtoys.com to process returns from the date they are received.
CANCELLATIONS All orders/backorders may be cancelled prior to shipping, at no cost to customer. Cancellations must be made in writing via email or postal mail.
PROCESSING All orders will be processed and ship 1-3 business days from the time that payment is confirmed. All orders placed after 5pm (MST) will not be received by Childeducationtoys.com until the following business day. Childeducationtoys.com is happy to accommodate mailed or emailed orders, to accommodate customer needs, and will strive to return shipping quotes, as per customer-selected payment preference, as quickly as possible to prevent any further delays in shipping. HOWEVER, we strongly recommend prepayment by credit card at our online shopping cart, using real-time shipping calculations, to prevent any possible delays—please remember, we will ship orders 1-3 business days after payment has been received.
INDEMNITY You (the "customer") agree to indemnify and hold Childeducationtoys.com, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the above services (the "service"), your connection to the service, your violation of said service or your violation of any rights of another.
LIMITATION OF LIABILITY Customer expressly understands and agrees that Childeducationtoys.com shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to: damages for loss of profits, goodwill, use, data or other intangible losses (even if Childeducationtoys.com has been advised of the possibility of such damages), resulting from the use or the inability to use the service; the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; unauthorized access to or alteration of your transmissions or data; statements or conduct of any third party on the service; or any other matter relating to the service.
